Last Updated: June 1, 2025

At Clear Bay Resort, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our racecourse facilities.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

1.1 Personal Information

Personal information is data that can be used to identify you individually, such as:

  • Name, postal address, email address, telephone number
  • Date of birth (to verify your age for betting activities)
  • Payment information (such as credit card details)
  • Government-issued identification (for certain wagering services and age verification)
  • Account credentials (username and password)
  • Preferences and interests related to horse racing events

1.2 Non-Personal Information

We also collect non-personal information, including:

  • Browser type and version
  • Operating system
  • IP address
  • Device information
  • Time and date of website visits
  • Pages viewed and features used
  • Referring website addresses

2. How We Collect Information

We collect information in the following ways:

2.1 Direct Collection

Information you provide to us directly when you:

  • Register for an account
  • Place a wager or participate in racing events
  • Sign up for newsletters or promotional content
  • Complete forms on our website
  • Participate in surveys or contests
  • Contact our customer service

2.2 Automated Collection

As you navigate through our website, we may use automatic data collection technologies such as:

  • Cookies: Small data files stored on your device that help us provide better content and services.
  • Web Beacons: Electronic files used to track how you interact with our website.
  • Analytics Tools: We use services like Google Analytics to understand how users engage with our site.
  • CCTV: At our physical racecourse locations, we may use security cameras for safety and security purposes.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Verify your identity and eligibility for betting activities
  • Send promotional materials, newsletters, and updates about racing events
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns and trends
  • Protect against, identify, and prevent fraud and other illegal activities
  • Comply with legal obligations and racing industry regulations
  • Personalize your experience and deliver content relevant to your interests

4. Sharing Your Information

We may share your personal information with:

4.1 Service Providers

Third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.2 Racing Authorities and Regulators

We may share information with racing commissions, regulatory bodies, and other authorities as required by law or racing industry regulations.

4.3 Business Partners

We may share information with business partners to offer joint promotions or provide services related to horse racing events.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.5 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect information about your browsing activities. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the website may become inaccessible or not function properly.

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function properly.
  • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
  • Functionality Cookies: Enable us to personalize content for you.
  • Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed to deliver more relevant advertisements.

6. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

9. Third-Party Links

Our website may contain links to third-party websites, including racecourse partners and affiliates. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.

10. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Clear Bay Resort
Corporate Office: 50 Gold Street
Suite 500
New York, NY 10001
Email: privacy@clearbayresort.com
Phone: (555) 123-4567