Our Commitment

At Clear Bay Resort, we believe that gaming should be an enjoyable form of entertainment, not a way to make money or escape from problems. We are committed to promoting responsible gaming practices and providing resources to help our guests gamble responsibly.

We work closely with leading organizations in the field of responsible gaming to ensure that we provide the best possible support to our guests. Our staff are trained to recognize signs of problem gaming and provide assistance when needed.

Responsible gaming Principles

Entertainment First

gaming should be viewed as a form of entertainment, not as a way to make money. Set a budget for your entertainment and stick to it.

Time Management

Set time limits for your gaming activities. Take regular breaks and engage in other forms of entertainment.

Budget Control

Only gamble with money you can afford to lose. Never borrow money for gaming or use funds meant for essential expenses.

Informed Decisions

Understand the games you play, including the odds and house edge. Make informed decisions about your gaming activity.

Balance

Maintain a healthy balance between gaming and other activities. Don't let gaming interfere with your personal or professional responsibilities.

Seek Support

If gaming is no longer enjoyable or is causing problems in your life, seek help. Many resources are available to assist you.

Tools for Responsible gaming

Budget Calculator

Plan your gaming budget as part of your entertainment expenses. Ensure you're only spending what you can afford to lose.

Use Calculator

Time Limits

Set time limits for your gaming sessions. Our casino offers the ability to set reminders to help you keep track of time.

Learn How

Self-Exclusion

If you feel you need a break from gaming, you can opt for self-exclusion. This can be for a specific period or indefinitely.

Self-Exclusion Options

Deposit Limits

Set limits on how much you can deposit for gaming within a certain timeframe. This helps maintain control over your spending.

Set Limits

Frequently Asked Questions

What is responsible gaming?

Responsible gaming means enjoying gaming as a form of entertainment while maintaining control over time and money spent. It involves making informed choices about gaming and recognizing when it might be becoming problematic.

How can I identify if I have a gaming problem?

Signs of problem gaming include:

  • Spending more time or money on gaming than intended
  • Feeling irritable when not gaming
  • Lying about gaming habits
  • gaming to escape problems
  • Borrowing money to gamble
  • Neglecting responsibilities due to gaming

If you recognize these signs, we encourage you to seek support from the resources provided below.

What is self-exclusion and how does it work?

Self-exclusion is a process that allows you to voluntarily ban yourself from gaming at our facility for a specified period. During this time, you will not be able to enter our casino or racecourse betting areas.

To self-exclude, you can speak with our responsible gaming staff or visit the responsible gaming desk. The process is confidential and designed to help those who feel they need a break from gaming.

How can I set limits on my gaming?

We offer several ways to set limits on your gaming:

  • Time limits: Set a specific amount of time for your gaming session
  • Deposit limits: Restrict how much money you can deposit for gaming
  • Loss limits: Set a maximum amount you're willing to lose
  • Session reminders: Receive notifications about how long you've been playing

You can set these limits by speaking with our staff or accessing your player account settings.

What resources are available for problem gamblers?

There are many resources available to help those struggling with gaming problems:

  • Helplines offering 24/7 support
  • Counseling services specializing in gaming addiction
  • Support groups like Gamblers Anonymous
  • Self-help materials and tools
  • Financial counseling services

See our Resources section below for specific contact information and links.

How does Clear Bay Resort promote responsible gaming?

We promote responsible gaming through various initiatives:

  • Staff training to identify and assist those showing signs of problem gaming
  • Clear information about odds and how games work
  • Providing tools to help manage gaming (time limits, deposit limits, etc.)
  • Self-exclusion programs
  • Partnerships with organizations specializing in gaming addiction
  • Responsible gaming information throughout our facilities

Support Resources

If you or someone you know is struggling with gaming problems, help is available. Below are resources that provide confidential support, counseling, and information.

National Problem gaming Helpline

24/7 confidential support for problem gamblers and their loved ones.

1-800-522-4700

ncpgaming.org

Text: 1-800-522-4700

Gamblers Anonymous

A fellowship of men and women who share their experience, strength and hope with each other to recover from gaming addiction.

GamCare

Provides information, advice, and support for anyone affected by gaming problems.

0808 8020 133

gamcare.org.uk

BeGambleAware

Provides information to help people make informed decisions about gaming.

0808 8020 133

begambleaware.org

gaming Therapy

Free online support and practical advice to people affected by gaming problems, regardless of age, gender or cultural background.

gamingtherapy.org

Mobile App Available

Clear Bay Resort Responsible gaming Team

Our in-house team is available to provide information, support, and referrals to appropriate resources.

(555) 123-4567 ext. 789

responsible@clearbayresort.com

Visit the Responsible gaming Desk in the main casino area